Ziqme Voice

A phone call that ends as a real ticket

The phone is a Ziqme conversation channel, not a recorder. Voice fills in your existing ticket template during the call, asks only for the fields it still needs, and files one ticket under the same rules as web and email.

Voice-native helpdesk

Proof points

  • Uses your existing ticket templates and validation — no separate schema
  • Checks for an open ticket first and continues it instead of duplicating
  • Triggers the assignment, SLA, and notification rules you already run

How it works

  1. 1Look up the caller and their open requests
  2. 2Collect only the fields the template still needs
  3. 3File or update the ticket and confirm it out loud

Early access

No customer stories yet

Ziqme Voice is still in development. We will publish real quotes once real customers have used it.