AI telephone reception

Your phone line, answered

Ziqme Voice answers inbound calls in German and English, books appointments, and files tickets in the helpdesk you already run β€” over your own carrier or PBX. It is not released yet; join the early-access list and we will tell you when it is.

  • Early-access list
  • No card required
  • Bring your own carrier
Example call

How a call is meant to go

Assistantβ€œGood morning, Acme GmbH.”Greeting in the language set for this number
Callerβ€œThe printer in accounting is offline.”Intent recognised: incident
ActionCaller matched to a known contactOne request already open β€” no duplicate created
Assistantβ€œWhich building are you in?”Only the fields the template still needs
ActionTicket created and confirmedAssignment, SLA, and notifications run as usual
Example call
In development

Where Ziqme Voice stands today

We would rather be straight with you than sell a roadmap. Here is the honest state of it.

In active development

The reception, routing, and ticket-intake behaviour described here is being built now. Nothing on this page can be bought yet.

No carrier announced

Ziqme is not a telephone company. We will name supported carriers and countries only once each one is contractually and technically verified.

No pricing yet

Call pricing depends on carrier tariffs we have not settled. We would rather publish nothing than publish a number we would have to take back.

Planned capabilities

What Ziqme Voice is being built to do

Answer and understand

Pick up on the first ring, greet in the language set for that number, and work out what the caller actually wants before doing anything.

Route and transfer

Send the call to the right department using your business hours, holidays, and escalation rules β€” with the context collected so far attached.

File real tickets

Complete your existing ticket template during the conversation and open one ticket under the same rules as web and email.

Book appointments

Check real calendar availability, confirm the slot out loud, and book it exactly once β€” never twice.

Transcripts and summaries

Every call leaves a transcript, a summary, an outcome, and links to whatever it created.

Your carrier, your number

Connect a new number, forward an existing one, or route through the SIP trunk and PBX you already own.

Phone calls come with obligations

Recording law, consent, and data residency are not afterthoughts β€” they decide whether you can use this at all.

Consent before processing

Callers are told they are speaking to an AI, and recording follows the mode you choose: off, notice, or explicit consent.

EU data residency

Where residency is required it is enforced β€” and the call falls back rather than processing data somewhere it should not go.

Separate retention clocks

Metadata, transcripts, and recordings expire independently, and deletion reaches the stored audio too.

A person is always reachable

Ask for a human, refuse recording, or raise something sensitive, and the call goes to a person β€” never a dead end.

In development

Get told when Ziqme Voice is ready

One email when it is genuinely usable. No drip campaign, and no card.

Want to shape how this works?

Early-access tenants help decide which carriers, languages, and call flows we build first.

One email when it is genuinely usable. No drip campaign, and no card.